At Sell Your Hot Tub we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a high level of customer satisfaction.
Sell Your Hot Tub does not disclose your information to third parties under any circumstances.
What information we collect and how
All information is collected lawfully through our quote and contact forms and is in accordance with the Data Protection Act 1998.
When you submit an enquiry or request a quote, we need to know your name, e-mail address, delivery address, telephone number, and several other details about your hot tub. This allows us to process and fulfil your enquiry and to provide you with an accurate quotation for purchasing your hot tub.
The information we collect via the website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- Your IP address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your quote request or enquiry and to provide after sales service. We might pass your details (name, address and postcode) to another organisation if we need to arrange a crane or similar lifting equipment.
- Sell Your Hot Tub does not disclose buyers’ information to third parties under any circumstances.
We only hold customer records for as long they are needed for the purpose they were collected. We will hold any images uploaded to our servers for a total of 60 days at which point they will be automatically removed. You can request us to disclose all details held about you at any time, and for us to delete these records. In order to receive such information please send your contact details including your address to the following address;
Sell Your Hot Tub
Unit 7, Beachampton Business Park
Nash Road, Beachampton